How to manage return / exchange requests?

01) Access the control panel

02) After the login click Orders or Orders Phones

Note: Check out the return or exchange status you configured in the control panel & gt; & gt; Configuration & GT; & GT; Settings Orders

03) In the return / exchange request will appear the products with return alert / exchange

04) Send the Email Template to the customer to return or change the product

05) When you receive the product back you can mark the option in the request replace stock (s) of the return / exchange product (s), the exchange / return products will automatically be returned to stock

Note: If you want to edit exchange/return products click the Edit Button