How to configure the system where the customer requests exchange or return for the order?

01) Access the control panel

02) After the login click on configuration & gt; & gt; Setting Orders

In the How Many Days After Shipped to Customer See and Request The Return / Exchange Button In My Orders (how many days after shipping the customer views the button to request the return / exchange on my orders) Set the number of days, Only fill in this field

In the Order Status Exchange After Customer Request line line (after the customer requests the customer requests the exchange), choose a status after the customer requests the exchange so that the order is in this status

In the Order Status Return After Customer Request line (Return Order Status after the customer requests the return), choose a status after the customer requests the return so that the order is in this status

In the Order Status Shipped to See the Return / Exchange Button in My Orders (order status after shipping to view the return / exchange button on my orders), choose the status sent so that the customer can see the button exchange / return after shipping

03) To change click on options & gt; & gt; edit

04) After clicking update